Presented by CSG South through the Staff Alliance for Intergovernmental Leadership (SAIL)
This recorded webinar examines how government staff can strengthen communication with executive leadership by identifying when to speak, when to pause, and how to provide guidance that supports effective decision-making. The discussion focuses on practical strategies for building credibility as a trusted advisor while navigating high-pressure environments and complex organizational dynamics.
Presenter Tabitha Clark, Communications Director for the City of Perry, Georgia, and past chair of the National Association of Government Communicators, draws on her experience in public sector communications to outline how staff can move beyond task-based execution and contribute as strategic advisors. She emphasizes the importance of timing, framing, and clarity when engaging with leadership.
Throughout the session, Clark explores how staff can assess when input is most effective, recognize emotionally charged or incomplete-information environments, and apply a strategic pause before responding. She highlights the role communicators play in translating complex information, aligning messaging with leadership goals, and supporting clear, solution-oriented decision-making.
The webinar also addresses how staff can strengthen influence by framing recommendations around risk and outcomes, simplifying complex information for broader audiences, and building trust through consistent, well-timed communication. Participants gain practical approaches for navigating executive conversations while maintaining professionalism and supporting organizational effectiveness.
Watch the full webinar recording below to learn more.